IntelliJob | AI-Powered Job Search Operating Model That Gets You Hired Faster

1. Introduction

These Terms of Service ("Terms") govern your access to and use of the websites, software, and related services operated by CareerHigher Ltd ("CareerHigher," "we," "us," or "our").

By accessing or using our website, platform, or services (together, the "Services"), you agree to these Terms. If you do not agree, you must not use our Services.

CareerHigher Ltd is registered in England and Wales (Company No. 12556226) with its registered office at International House, 64 Nile Street, London, N1 7SR, United Kingdom.

2. Scope of Services

CareerHigher provides a combination of:

Digital and AI-assisted software tools (e.g., IntelliJob and related analytics features), and
Human-assisted services, including career coaching, job search support, document writing, and branding.

We make reasonable efforts to keep the Services reliable, accurate, and up to date. However, we do not guarantee specific outcomes, such as employment offers, job placement, or compensation results.

3. Eligibility

You must be at least 18 years old and legally capable of entering into contracts to use our Services. By using our Services, you confirm that you meet these requirements and that your use complies with applicable laws in your jurisdiction.

4. Accounts

To access certain Services, you may need to create an account. You agree to:

provide accurate and complete information,
maintain the confidentiality of your credentials, and
be responsible for all activities under your account.

We reserve the right to suspend or terminate accounts that violate these Terms or applicable law.

5. Payments

Some Services require payment before access or delivery. Prices and payment terms are displayed at checkout or in applicable service agreements. Payments are processed securely through verified third-party providers. You authorize us to charge your chosen payment method for the selected Services.

Refunds or cancellations, if applicable, are handled according to our Refund Policy (available at purchase or upon request).

6. User Content

You may upload, submit, or provide information, CVs, or other materials ("User Content") in connection with the Services. You retain ownership of your User Content. You grant CareerHigher a limited, non-exclusive, revocable license to use, process, and store that content solely to deliver the Services and improve user experience.

You confirm that your User Content does not infringe any rights or contain unlawful material.

7. Intellectual Property

All intellectual property rights in the Services — including text, code, software, designs, and trademarks — are owned by or licensed to CareerHigher. You may not copy, modify, distribute, or commercially exploit any part of the Services without our written permission.

All rights not expressly granted are reserved.

8. Acceptable Use

You agree not to:

use the Services for unlawful or fraudulent purposes,
attempt to gain unauthorized access to systems or data,
interfere with or disrupt network security,
use the Services to harass, harm, or mislead others, or
copy or resell any part of the Services without permission.

We may suspend or restrict your access if we reasonably believe you have breached these Terms or applicable law.

9. Privacy and Data Protection

We process personal data in accordance with our Privacy Policy, which is incorporated by reference into these Terms. Our Privacy Policy aligns with global privacy laws, including the UK GDPR, EU GDPR, CCPA/CPRA, and PIPEDA, to ensure fair, lawful, and transparent data processing. By using our Services, you acknowledge that your personal data may be transferred and processed in other countries where our service providers operate, subject to appropriate safeguards.

10. Third-Party Services

Our Services may include links, integrations, or data connections with third-party applications and service providers. These providers are governed by their own terms and privacy policies. While we take reasonable steps to work only with trusted providers, CareerHigher is not responsible for the content, functionality, or practices of those third parties.

11. Service Availability and Updates

We may update, modify, or discontinue parts of the Services to improve functionality, security, or compliance. Such updates may occur automatically. Where feasible, we will provide notice if a change materially affects your use of the Services.

12. Disclaimer of Warranties

The Services are provided "as is" and "as available." We do not make any express or implied warranties about accuracy, completeness, reliability, or fitness for a particular purpose. Your use of the Services is at your own risk.

13. Limitation of Liability

To the extent permitted by law, CareerHigher shall not be liable for:

indirect, incidental, or consequential damages;
loss of profits, opportunities, or data; or
damages resulting from use or inability to use the Services.

Nothing in these Terms excludes or limits liability where such exclusion is unlawful, including for fraud, negligence causing death or personal injury, or other liability that cannot be excluded under applicable law.

14. Termination

You may stop using the Services at any time. We may suspend or terminate access if you breach these Terms, misuse the Services, or where required by law.

Provisions relating to intellectual property, disclaimers, limitation of liability, and dispute resolution shall survive termination.

15. Governing Law

These Terms are governed by and interpreted in accordance with the laws of England and Wales. This does not affect any mandatory consumer protections you may have under the laws of your country of residence.

16. Dispute Resolution

Before taking formal legal action, we encourage you to contact us so we can attempt to resolve the issue informally. If unresolved, disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales. Nothing in this section limits any rights you may have under consumer protection laws in your place of residence.

17. Changes to These Terms

We may update these Terms periodically to reflect changes in our Services or applicable law. The most current version will always be available on our website with the effective date. Continued use of the Services after updates constitutes acceptance of the revised Terms.

18. Contact

If you have any questions about these Terms, please contact us at:

Email: info@careerhigher.co
Address: CareerHigher Ltd, International House, 64 Nile Street, London, N1 7SR, United Kingdom